Doha Bank LuLu Platinum Mastercard

Make your shopping experience more rewarding with the Doha Bank Lulu Platinum Mastercard Credit Card. Every time you use your card, you’ll earn LuLu Points that you can use to shop at any LuLu Hypermarket across Qatar.


SPECIAL OFFER: SHOP & EARN 10% IN THE FORM OF LULU POINTS

EARN 10% OF YOUR PURCHASE VALUE IN THE FORM OF LULU POINTS AT BARWA CITY Branch, WITH YOUR DOHA BANK LULU PLATINUM MASTERCARD CREDIT CARD

Offer valid from 05th November 2024 to 04th December 2024 at Lulu Hypermarket Barwa City Branch.

How do I earn points during the promotion?

  • Bonus Lulu points will be earned on transactions with a minimum value of QR 300 and further transactions in the multiples of QR 300 during the promotion period.
  • Use your Doha Bank Lulu Platinum Mastercard Credit Card on the following store on the mentioned dates:
    Branch Name Campaign Duration
    Barwa City Offer Valid from 05th November 2024 to 04th December 2024
  • The maximum value of bonus Lulu points that the customer can earn is QR 300, that is 6,000 Lulu points, during the promotion period.
    Category Spend at Lulu Barwa City Branch Points Total Points Value
    Doha Bank Lulu Platinum Mastercard Credit Card QR 300 600 Lulu points QR 30

Terms & Conditions

  • 10% earnings in the form of Lulu points will be applicable on purchases made using only Doha Bank Lulu Platinum Mastercard Credit Cards at Barwa City Branch during the respective promotion period.
  • Bonus Lulu points will be earned on transactions with a minimum value of QR 300 and further transactions in multiples of QR 300 during the promotion period.
  • The maximum value of bonus Lulu points that the customer can earn is QR 300, during the promotion period.
  • The bonus Lulu points will be paid after the promotional period to all eligible cardholders who have shopped with their Doha Bank Lulu Platinum Mastercard Credit Card at Lulu Barwa City branch during the promotion period.
  • The regular earn rate will apply to all other Lulu Stores in Qatar.
  • Corporate credit cards, SME credit cards, Debit cards will not be eligible for the bonus Lulu points.

LuLu Points

Shopping at LuLu Stores

Doha Bank LuLu Platinum Mastercard Credit Card customers will earn Lulu points on all purchases at LuLu stores in Qatar and at LuLu Online Store.

For cards issued against Salary Transfer, the customer can get 5% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.

For cards issued against Fixed Deposit, the customer can get 2% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.

Category LuLu Points Earning Rate
Card issued against Salary Transfer 5% of purchases at LuLu Stores in Qatar
Card issued against Fixed Deposit 2% purchases at LuLu Stores in Qatar

Example. Mr. Abdulla is a salary transfer customer; he spends QR 3,000 at the LuLu Store using his Doha Bank LuLu Platinum Mastercard Credit Card.

Mr. Abdulla will earn 1 LuLu Point against every 1 QR, that is 3000 LuLu points. As each LuLu point is worth 0.05 QR, Mr. Abdulla will earn LuLu points worth QR 150 which is equivalent to 5% of spend.

Shopping Outside LuLu Stores

Your earnings are not limited to spends at LuLu Stores only! You can also get 1% savings on your spend outside LuLu stores locally or internationally.

Redeem LuLu Points

Your Lulu Points are only redeemable at Lulu Stores in Qatar. Un-redeemed points will expire after 12 months from points earning date. You can also view your earned, redeemed and expired Lulu points via logging on to dohamiles.com.

Spend Category Points Expiry Points Capping
Spend at Lulu 12 Months 10,000 Points
Spend outside Lulu 12 Months No Capping

Lulu Points on credit card transactions in European Economic Area (EEA) Countries

Please note effective from January 5, 2021 we will be revising the Lulu Points earning on your eligible transactions carried out in European Economic Area (EEA) countries as defined by Mastercard when you use your Doha Bank Lulu Platinum Mastercard Credit Card.

Please refer to the below QR spend requirements to earn 1 Lulu Point:

Card Type Existing Eligible Spends (QR) to Earn 1 Lulu Point New Eligible Spends (QR) to Earn 1 Lulu Point
Lulu Platinum Mastercard 5 10

No Annual Fees

Customer with a salary of QR 10,000 and above or with a minimum block deposit against the card of QR 10,000 will not be charged any annual fee and the card will be free for life. 2 Supplementary Cards will be issued free for life. An annual fee of QR 300/- will apply for customers with salary of less than QR 10,000 or a card opened against a lien deposit of less than QR 10,000. You can view the full Schedule of Charges at https://qa.dohabank.com/personal/other-services/charges-for-personal-customers/#cardsfees.

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Travel Privileges

Travel should always feel like a privilege. And, with the Doha Bank LuLu Platinum Mastercard Lounge Program, it does. As a cardholder, you receive:

  • Unlimited, complimentary access for you* to over 25 regional and international lounges across Jordan, Kuwait, Morocco, USA, UK, Canada, Germany, France, Singapore, and more.
  • Access to business facilities — email, internet, phones, fax machines, and conference space in some lounges.
  • Complimentary refreshments and snacks.

Primary and Supplementary cardholders need to show their individual Doha Bank Lulu Platinum Mastercard Credit Card to avoid guest charges. Lounge T&Cs apply.

To find out more, visit http://mastercard.com/platinum.

*Guests will be charged.

Explore hundreds of experiences ranging from entertainment and culture, to travel and shopping at over 40 destinations around the world on www.priceless.com. All curated exclusively for Doha Bank Lulu Platinum Mastercard cardholders.

For more details, simply visit www.priceless.com, register and choose your place of interest.

Contactless Technology

Pay on the go ! Now you can make quick, easy and convenient contactless payments using your Doha Bank Lulu Platinum Mastercard Credit Card. To learn more click here

Mastercard for You App

The Mastercard for You app provides you access to a world full of possibilities by giving you insight on how you can use your card to its full potential. Simply choose the type of Mastercard you have and stay up-to-date on how it can enhance your travel, lifestyle and insurance. Download the app and enjoy access to:

  • Hundreds of Buy 1 Get 1 free offers across the Middle East & Africa.
  • Exclusive travel and online shopping deals.
  • Mastercard Concierge with direct dial facility.
  • Search functionality for the nearest airport lounge with complimentary access.

Download the “Mastercard for You” application from the App Store or Google Play store

App Store Google Play Store

Card Protection

Purchase Protection

Shop with confidence, knowing that the purchases you make with your Doha Bank LuLu Platinum Mastercard Credit Card are:

  • Protected in case of theft or accidental damage up to 180 days from date of purchase.
  • Covered for up to USD 2,000 per claim and a maximum of USD 5,000 over a 12-month period.
  • In case of damage, you can either get a new item to replace the damaged one or receive compensation for the item’s total value, as per the store receipt.

How to claim: To file a claim online simply go to Mastercard for You mobile app or directly to www.mcpeaceofmind.com/platinum.

Credit Shield Insurance

Please click here for more information.

Standard Features

To apply

You should meet one of the below conditions:

  1. Be an existing Doha Bank Salary Transfer customer.
  2. Transfer your salary to Doha Bank.
  3. Have a lien placed on your savings or deposit account with Doha Bank

Next, submit to us the following documentation:

  • Duly completed application form.
  • ID copy / Passport copy / Resident Visa copy.
  • Salary assignment / transfer letter.
  • Please note that in order to comply with QCB instructions your existing credit limit will be adjusted accordingly when applying for the LULU CARD.
  • Visit any Doha Bank branch.
  • SMS LULU to 92610 to apply for this unique shopping card!.
  • or click here Apply Now

Lulu Points – Terms & Conditions

Lulu Points Earning on Select Merchant Categories

Local and international retail spends including e-commerce transactions made under the category of Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments, Taxi, Charity, Petrol, Transport, Education, Quick Service Restaurant, as defined by Visa and MasterCard will be eligible for 20% earning of your base Lulu Points earning under the Lulu Points Loyalty Program.

Please note that the spend segment is generic and is subject to change at the sole discretion of Visa / MasterCard. Kindly note Doha Bank will not be responsible if a transaction does not get captured under the appropriate MCC (Merchant Category Code) or if any merchant has a different MCC to the one categorized by Visa / MasterCard.

Illustration:

For the purpose of clarity you may please refer to the below illustration:

Credit Card Product % Savings in the form of Lulu Points on Eligible Spends on Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments % Savings in the form of Lulu Points on Eligible Spends on Other Merchant Categories
Local Intl. Local Intl.
Lulu Co-Brand Card outside Lulu Stores 0.20% 0.20% 1.00% 1.00%

Lulu Points Earning by Doha Bank Lulu Mastercard Platinum Credit Card Customers at Lulu Stores

If you are using your Doha Bank Lulu Mastercard Platinum Credit Card at Lulu Stores in Qatar, you will continue to earn Lulu Points in accordance with the Lulu points policy i.e. 2% savings (in the form of Lulu points) on credit cards issued against deposit / lien and 5% savings (in the form of Lulu points) on credit cards issued under salary transfer relationship.

Eligible Transactions

All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded Lulu Points. Corporate & SME Credit Cards, Cash Advances, Government related merchant categories (as defined under Visa / MasterCard rules), Remittances, Installment plans and Fee & Charges will not be awarded Lulu Points.

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Note:

Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.